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30% off sitewide! Sale ends soon. -dsktp

30% off sitewide! - mbl

  • DAY
  • HR
  • MIN
  • SEC

30% off sitewide! Sale ends soon. -dsktp

30% off sitewide! - mbl

Free US Shipping on All Orders $60+ Free US Shipping on All Orders $60+

Frequently Asked Questions

What is Plant People Rewards?

People Rewards is a free loyalty program. Members will automatically earn 20 points when they create an account, and will earn points on every purchase to redeem for discounts.

Does Plant People Rewards cost money?

Plant People Rewards is absolutely free to join! Just create an account to start earning.

How do I earn points, and what can I get with my points?

Members earn points on every purchase made and not returned. You can earn 1 point per $1 spent, 100 points when you make 3 purchases and earn various points for providing your birthday, sending reviews, and following us on Instagram and/or Facebook. Once you earn 100 points, you’ve earned $10 off a purchase of $50 or more. Earn 200 points, you’ve earned $20 off, earn 300 points and you've earned $30 off and earn 400 points and you've earned $40 off. Taxes, fees, gift certificates and the coupon amount applied to a purchase do not qualify for points.

Do my rewards or points expire?

Nope, your points never expire!

How do VIP tiers work?

Once you’ve reached a certain tier you will remain in that tier for a dynamic 12-month period.

How do I check my Plant People Rewards balance?

Check your points balance by signing into your account at plantpeople.co then go to Rewards to see your member dashboard. Here you can access your point balance, any rewards available to use, and all of the easy ways to earn points.

How do I redeem Plant People Rewards points?

If you have 100 points or more, you'll have enough to redeem for discounts. To redeem, click on 'Redeem Now' on the Rewards page once you've added your desired item(s) to your cart and your points will automatically be applied to your order on the checkout page. Redeem anytime you earn enough points or save up to 400 points for $40 off your order. Plant People Rewards cannot be combined with other discounts or promotions.

Who can join the Plant People Rewards club?

The Plant People Rewards club is available to US residents who are at least 18 years old at the time of enrollment.

Why didn’t I earn Plant People Rewards points on my purchase?

There are several reasons you might not have earned points on a purchase. The most common reasons are: 

  • You checked out as a guest. Make sure you log in before checking out so we can apply points to your account. 
  • You returned your purchase. Please note that you will only receive points for items you purchase and do not return.

What happens to my points when I return items?

All points earned from the item, including bonus points, will be deducted from your account when merchandise is returned that was originally purchased using your account.

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